Privacy Policy

Thank you for visiting the ShopKnives, owned by Lombo do Ferreiro Lda. Below is our policy to help ensure the privacy of your personally identifiable information. If you have any questions about this privacy statement or the content and practices of our Site, please feel free to contact us directly by email:

At ShopKnives your Privacy is a Priority

At ShopKnives, we seek to provide products, services, and offers of value to you and your family. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal.

We also recognize and respect your concerns about security and privacy. Accordingly, we have procedures intended to help ensure that your personal information is handled in a safe, secure, and responsible manner.

The Information, We collect

When you visit our Site, our web server automatically collects information, such as; the domain name (IP address) of the web server that initiated your visit, the referring URL and information about your visit on our site. We also collect and aggregate non-personally identifiable, statistical information, including; the number of visitors to our site, advertising results, survey results, site performance, pages and products viewed, products purchased and how our Site was accessed or used. 

Whenever you shop at Site, you provide us with personal information that we need to complete your transaction or provide the services you request. This information may include your name, address, telephone number, and email address and the products you purchased.

We also collect information from you when you register or update your account, sign up to receive our emails, request a catalog, or participate in a contest, promotion or survey. This information may include your name, address, phone number, email address and shopping preferences. If you choose to participate in one of our various promotions, contests, programs, or surveys, we may collect additional information from you. For example, if you participate in a survey from us you may provide us with your age, gender, and product or shopping preferences.

Using the Information, We collect

We use the information we collect internally for various purposes, including: to complete your purchase transactions; to provide the services you request; to send you our offerings via email; to contact you about the status of your order; to identify your product and service preferences so that you can be informed of new or additional products, services, and promotions that might be of interest to you; and to analyze and improve our merchandise selections, services, promotions, website content, customer service, and overall customer shopping experience.

Our e-mailing list

From time to time, we may notify you of ShopKnives promotions, announcements or events via email. If you have opted in to receive information about our collection and promotions and now prefer not to receive such mailings, or if you decide that you would no longer like to receive the ShopKnives newsletter, just unsubscribe here. We do NOT share email addresses or telephone numbers for any third-party offers.

Our Use of Cookies 

ShopKnives and our trusted service providers use cookies and pixel tags on our website and in our marketing emails to: help us recognize you when you arrive at our website; keep track of your order and preferences as you shop; analyze the performance of our advertising, promotions, marketing emails, the features of our website; or to deliver content in a format that your browser supports. We may also use cookies and pixel tags to personalize your shopping experience, speed your checkout process and improve the content of our website and emails. 

Cookies are small, removable data files stored by your web browser on your computer’s hard drive. Accepting cookies through your web browser is your personal choice. However, since cookies are used to remember the items you add to your shopping bag, if you choose to not accept cookies you will not be able to complete an order on our website. 

Information We share with Others

Service Providers: We provide information to trusted service providers that we contract to perform services, such as processing credit cards, checks, orders, returns, refunds and credits, transmitting emails from us to you and managing customer information. These companies are not authorized to use this information in any other manner. 

Please note: we do NOT share email addresses or telephone numbers for any third-party offers. 

Aggregate Information: We share the aggregate, statistical information about our site and customers with other outside companies that we contract with to help us manage or measure the performance of our site, our advertising, promotions, and identify which pages, products, offers, website features and services our customers and visitors prefer. This aggregated information does not include individual names or any personally identifiable data. 

Others: On rare occasions, we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Also, if the ownership of all or a part of a business within the ShopKnives were to change, customer information pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner.

Safeguarding the Information, We collect

When you complete a transaction on the Site we use Secure Sockets Layer (SSL), to encrypt your credit card information, before it travels over the Internet to our secure servers. SSL technology is the industry standard for secure online transactions. 

Certain browsers will not allow communication through secure servers. If this is the case, you won't be able to place an order online. If you have any problems placing an order online contact us. 

Certain browsers will not allow communication through secure servers. If this is the case, you won't be able to place an order online. If you have any problems placing an order online contact us.

Updating your ShopKnives Contact Information

You can update or correct your name, address, telephone number, or email address by contacting us or directly by signing into your account.

Children's Privacy

We do not knowingly sell or ship any items ordered through Site directly to anyone we know to be under the age of 18 nor do we collect personal information from anyone we know to be under theage of 18. Our Site is intended to be used by adults only. Children should only access and use this website with the supervision of a parent or guardian and should not submit any personal information to us.

Links to Other Sites

While visiting Site, you may link to websites operated by our business partners, service providers or other third parties. When you provide personal information at one of those websites, you are subject to the privacy policy of the operator of that website, not the ShopKnives Privacy Policy. We encourage you to read that policy before submitting any personal information.

Privacy Policy Effective Date

This policy is in effect each time you visit our Site. Please check our Privacy Policy each time you visit as should our information practices change at some time in the future we will post the policy changes to our Site. If you are concerned with how your information is used you should check our Privacy Policy each time before submitting any information.